Privacy Policy

At Inboard Marine Solutions (“Inboard Marine Solutions,” “Company,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, purchase products, request services, contact us, or otherwise interact with our business.

By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that identifies, relates to, describes, or can reasonably be associated with you.

Information You Provide Directly

When you interact with our website or services, we may collect:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Company name (if applicable)
  • Payment information
  • Order history and purchase details
  • Customer support communications
  • Product reviews and feedback
  • Information submitted through forms or inquiries
  • Warranty and service-related information

Providing certain information may be necessary to process transactions or provide requested services.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage and interaction data
  • Referring URLs and websites
  • Pages viewed and navigation behavior
  • Date and time of access
  • Time spent on pages
  • Clickstream and session data

This information helps us improve website functionality, user experience, security, and performance.

2. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders
  • Verify and complete transactions
  • Provide customer support
  • Respond to inquiries and requests
  • Send order confirmations and updates
  • Manage returns, warranties, and refunds
  • Improve products and customer experience
  • Maintain website security and performance
  • Prevent fraud and unauthorized activity
  • Comply with legal and regulatory obligations
  • Send promotional communications where permitted
  • Analyze customer behavior and website traffic

We only use personal information where legally permitted and reasonably necessary for business operations.

3. Payment Information

Payments completed through our website may be processed by authorized third-party payment providers.

Inboard Marine Solutions does not store complete credit card numbers, CVV codes, or full payment credentials on our systems.

Payment providers maintain their own security and compliance standards for handling payment information.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies, including:

  • Cookies
  • Pixels
  • Tags
  • Analytics tools
  • Session technologies

These technologies may help us:

  • Remember user preferences
  • Support shopping cart functionality
  • Improve website performance
  • Analyze visitor behavior
  • Personalize website experiences
  • Support advertising and remarketing efforts

Most browsers allow you to manage or disable cookies. Certain website functions may be limited if cookies are disabled.

5. Marketing Communications

Where permitted by applicable law, we may send:

  • Promotional emails
  • Product updates
  • Newsletters
  • Company announcements
  • Special offers

You may opt out at any time by:

  • Clicking the unsubscribe link included in communications
  • Contacting our support team directly

Please note that opting out of marketing communications does not prevent us from sending operational messages related to orders, customer support, warranties, or service updates.

6. How We Share Information

We do not sell personal information.

We may share information only when necessary to operate and support our business.

Service Providers

We may work with trusted third parties including:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting providers
  • Cloud service providers
  • Analytics platforms
  • Email communication platforms
  • Customer service providers

These providers are expected to protect information and process it only for authorized business purposes.

Legal Compliance

We may disclose information when necessary to:

  • Comply with applicable laws and regulations
  • Respond to lawful requests
  • Enforce our policies and agreements
  • Protect company assets and rights
  • Protect customer safety
  • Detect or prevent fraud and misuse

Business Transfers

If Inboard Marine Solutions participates in a merger, acquisition, restructuring, financing event, or sale of business assets, customer information may be transferred as part of that transaction.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

While we maintain security measures designed to reduce risk, no method of transmission over the internet or electronic storage can guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions
  • Deliver customer support
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Enforce agreements
  • Maintain business records

When information is no longer required, we may securely delete, anonymize, or archive it where permitted by law.

9. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights including:

  • Access to personal information
  • Correction of inaccurate information
  • Deletion of personal information
  • Restriction of processing
  • Objection to certain uses
  • Data portability
  • Withdrawal of consent where applicable

To exercise your rights, please contact us using the information provided below.

10. Children’s Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If we learn that information from a child has been collected unintentionally, we will take reasonable steps to remove it.

11. Third-Party Websites

Our website may contain links to external websites or services.

Inboard Marine Solutions is not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review their privacy policies before providing personal information.

12. International Users

If you access our website from outside the United States, your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate.

By using our website, you acknowledge and consent to such transfers where permitted by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, technological, or regulatory changes.

Any updates will be posted on this page with an updated Effective Date.

Your continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Inboard Marine Solutions
[Insert Business Address]
[Insert Email Address]
[Insert Phone Number]
[Insert Website URL]

We will make reasonable efforts to respond to requests in accordance with applicable law.